Last updated: 18 December 2025

Privacy Policy

Business Wuredy
Contact [email protected]
Customer support Business-day reply within 24 hours

1) Information we collect

A) Information you provide
  • Identifiers & contact: name, email address, phone number.
  • Order & delivery: billing/shipping address, items purchased, order history, delivery notes.
  • Account (if created): login details, saved addresses, preferences.
  • Customer support: messages you send us and details needed to handle your request.
  • Promotions: information you provide if you join contests, giveaways, or surveys.
B) Information collected automatically
  • Device & usage: IP address, browser type, device identifiers, operating system, pages viewed, timestamps.
  • Approximate location: general location derived from IP address.
  • Security logs: to detect abuse and protect the Site.
C) Payment-related information

We do not store full payment card numbers. Payments are processed by payment service providers. We may receive limited information such as payment status, transaction IDs, and details necessary for accounting and fraud prevention.

D) Sensitive information

Please do not submit sensitive personal information (for example, government ID numbers, health information, or precise geolocation) through the Site or support channels. We do not intend to collect it.

2) How we use information

We use personal information to:

  • Operate the Site (including account features, cart, checkout, and customer service).
  • Process orders (payments, shipping, returns, refunds, fraud prevention).
  • Communicate with you about orders, service updates, and support responses.
  • Improve and secure the Site (debugging, analytics, performance, and abuse prevention).
  • Market our products where permitted (for example, newsletters or advertising, and you can opt out where required).
  • Comply with law and enforce our terms (tax/accounting, disputes, legal claims).

Our store is self-hosted, built with WordPress and powered by WooCommerce. Your information is processed as described in this policy.

3) How we share information

We share personal information only as needed for the purposes described above, including with service providers and partners.

  • Hosting & IT/security providers: to operate and protect the Site.
  • Payment processors: to process payments and handle fraud/chargebacks.
  • Shipping and logistics partners: to deliver your order (name, address, contact details as needed).
  • Customer support tools: if used for ticketing, chat, or email delivery.
  • Analytics/advertising providers: to measure performance or show ads where enabled/allowed.
  • Legal and compliance: authorities, regulators, and advisors when required by law or to protect rights.

4) Cookies, analytics & advertising

We use cookies and similar technologies to provide essential functionality (such as cart and checkout), remember preferences, measure site performance, and (where enabled) support advertising.

Essential Preferences Analytics Advertising
How to manage cookies

You can control cookies through browser settings and (where available) our cookie controls. Blocking essential cookies may affect core functionality like checkout and login.

5) Your choices

  • Email marketing: you can unsubscribe using the link in our emails or contact us for help.
  • Account information: you may update certain details in your account (if available) or by contacting support.
  • Cookies: manage through browser settings and any cookie controls we provide.

6) Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to comply with legal, tax, and accounting requirements and to resolve disputes and enforce agreements.

  • Order and transaction records: retained as required for business, tax, and accounting purposes.
  • Account data: kept while your account remains active; you can request deletion subject to legal obligations.
  • Support correspondence: kept as needed to resolve requests and maintain records.
  • Consent/opt-out records: kept to document and honor your preferences.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including TLS/SSL encryption, access controls, and monitoring. No method of transmission or storage is 100% secure.

8) Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us and we will take appropriate steps.

9) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Updates become effective when posted on the Site.

10) Contact

Wuredy
No. 101, Unit 6, Building 9, Pu Shu Fengqing Town, Yong'an Subdistrict, Caidian District, Wuhan City, Hubei Province
Phone: +86 13164852674
Email: [email protected]

For privacy requests, please email us with your name, the email used on your order (if any), your state of residence, and the type of request you want to make (access, deletion, correction, opt-out).