Shipping Policy
We offer shipping to many countries and regions worldwide. Available shipping methods, shipping fees, and estimated delivery times may vary depending on the destination, order amount, carrier service coverage, and regional delivery conditions.
Our current shipping zones include the United States and Canada, Europe, and other international destinations not covered by these zones. Shipping options available to you will be shown at checkout based on the shipping address entered.
Shipping Fees
| Shipping Region | Shipping Method | Shipping Fee | Free Shipping Requirement |
|---|---|---|---|
| United States & Canada | Standard Shipping | €3.99 | Free shipping on orders over €58.00 |
| Europe | Standard Shipping | €5.88 | Not currently available |
| Rest of the World | Standard Shipping | €15.00 | Not currently available |
We work with reliable logistics and delivery partners such as DHL, UPS, USPS, FedEx, and other regional carriers where applicable. The final carrier may be selected based on the destination country, package size, shipping route, and service availability.
Orders are normally processed within 3 business days after payment has been successfully confirmed. Processing time includes order verification, product preparation, packing, and handover to the shipping carrier.
For the United States, estimated delivery time is usually 3–5 business days after the order has been processed and shipped. Delivery times may vary depending on the state, local carrier operations, public holidays, and weather conditions.
For Europe, estimated delivery time is usually 7–9 business days after shipment. Some European destinations may receive orders sooner, while certain regions may require additional time due to local delivery arrangements or customs-related handling.
For Canada and other common international destinations, most orders are expected to arrive within approximately 12 business days after shipment. Delivery times may vary by country, customs process, local carrier handling, and regional service coverage.
Remote areas, islands, military addresses, and regions with limited carrier coverage may require additional delivery time or special shipping confirmation. If you are unsure whether your address can be served, please contact us by email before placing your order.
Please make sure your shipping address, email address, and phone number are accurate before completing checkout. We are not responsible for delays, failed delivery, returned packages, or lost shipments caused by incorrect, incomplete, or outdated address information provided by the customer.
Delivery delays may occur due to customs inspections, carrier disruptions, severe weather, public holidays, regional restrictions, incorrect address details, or other circumstances beyond our control. If your order is significantly delayed or shows no tracking update for an extended period, please contact us for assistance.
After your order has been shipped, tracking information will be provided when available. Tracking updates may take some time to appear in the carrier system, especially during weekends, holidays, high-volume periods, or international transit.
If you have questions about shipping fees, delivery time, order tracking, address changes, delayed packages, or possible lost shipments, please contact our customer service team by email. To help us assist you faster, please include your order number and the email address used at checkout.
Company: KITCNCARV, LLC
Email: [email protected]
Telephone: +1(816)705-2590
Working Time: Mon – Fri 08:00–18:00 (CET/CEST)