Privacy Policy

This Privacy Policy explains how Wuredy collects, uses, stores, shares, and protects personal information when customers visit our website, browse our products, place an order, contact customer support, or interact with our online services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

We may collect personal information that you voluntarily provide to us, including your name, billing address, shipping address, email address, phone number, order details, payment-related information, and any message you send through our contact forms or customer service channels.

We collect this information to process orders, arrange delivery, provide customer support, handle returns or refunds, respond to inquiries, prevent fraud, improve our website, and maintain accurate business and transaction records.

Payment information may be processed by secure third-party payment providers. We do not store full credit card numbers on our website, and sensitive payment details are handled according to the security standards of the relevant payment processor.

We may automatically collect technical information when you visit our website, including IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on the website, and general usage activity.

Our website uses cookies and similar technologies to improve browsing experience, remember preferences, support shopping cart functionality, analyze website performance, help detect security issues, and provide relevant website features.

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period of time. You can manage or disable cookies through your browser settings, but some website functions may not work properly if cookies are disabled.

We use analytics tools to understand how visitors use our website. These tools help us review traffic, improve page performance, identify technical issues, and optimize the customer shopping experience.

We may share necessary information with service providers who help us operate our business, including payment processors, shipping carriers, warehouse or fulfillment partners, website hosting providers, email service providers, fraud prevention services, analytics providers, and customer support tools.

These service providers are only authorized to use personal information as necessary to provide services to us and are expected to protect the information according to applicable privacy and security requirements.

We may disclose personal information if required by law, legal process, government request, fraud investigation, chargeback or dispute handling, enforcement of our policies, or protection of our legal rights, customers, website, or business operations.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal compliance, tax and accounting records, dispute resolution, fraud prevention, and customer service.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure.

GDPR and Your Rights

If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy laws, you may have rights under GDPR or applicable data protection laws, including the right to access, correct, delete, restrict, object to processing, or request a copy of your personal data.

Where required by GDPR, we process personal data based on lawful grounds such as contract performance, legal obligations, legitimate business interests, consent, or the need to protect rights and prevent fraud. You may withdraw consent where processing is based on consent.

Cookies

Our website uses cookies to enhance user experience, analyze site usage, personalize content, and provide social media features. You can manage cookies through your browser settings. Disabling cookies may affect the functionality of our website.

For more information on the cookies we use, please review our Cookie Policy linked in the footer.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or privacy practices. The updated version will be posted on this page, and continued use of our website means you accept the revised policy.